Giving customers the correct information is very important. We’ve noticed that sometimes the voice message recording can get overlooked when hours change or when locations close for the season in the fall each year.  We’d like to share the phone voice message scripts we use at all WFR Central locations.  These include all of the relevant information guests need and explains that the line is not checked for messages encouraging the guests to continue to call back.

We encourage you to update your phone’s voice messages to these scripts to help prevent future issues.

 

“OPEN” VOICEMAIL MESSAGE

“Thank you for calling Wheel Fun Rentals at [insert name of location].

We are open [insert current hours here]. Our address is [insert address here].

If you get this message during our business hours, we’re currently assisting customers. We have plenty of boats and bikes available, so come on by and we’d be happy to help you find the perfect item to rent.

If you would like more information including what we rent, pricing, and directions, please visit wheelfunrentals.com/[insert custom location URL here].  

Rentals are based on a first come first served basis. However, if you have a party of 15 or more and would like to have a group event, please call [insert phone # (000) 000-0000] and ask for the Group Event Coordinator.

Please note: this line is not checked for messages, so please call again if you need to speak to someone. We look forward to seeing you and Have a Wheel Fun day!”

 

“CLOSED FOR THE SEASON” VOICEMAIL MESSAGE

Thank you for calling Wheel Fun Rentals at [insert name of location]. We are closed for the season.

For the most up-to-date Spring 2025 Season Opening information, please visit wheelfunrentals.com/[insert custom location URL here].  

PLEASE NOTE: This line is not checked for messages. We look forward to seeing you next spring and Have a Wheel Fun day!