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Recruiting & Hiring Best Practices

Over the coming months, many of us will be doubling the size of our current teams and some will be hiring completely new teams. With the upcoming hiring push, we wanted to share some best practices for the upcoming season.

Focus on Abilities Over Resumes
The best Wheel Fun staff are well-rounded and provide great customer service, preventative maintenance, and work well under pressure with no manager-on-duty. These traits can be hard to discern at the entry-level from a resume alone. We encourage broadening the pool of interviewees by also including candidates who may not have robust resumes; even those who will be working for the first time.

Promote Flexibility
Even though working all weekends and holidays are mandatory, often Wheel Fun Rentals work schedules are more flexible than other seasonal positions. We encourage making this well-known with your candidates, as flexible work arrangements are increasing in popularity.

Encourage Employee Referrals
If you are fortunate enough to have an employee associated with a pool of candidates that would be good hires, we encourage reaching out to them. For example, WFR Central has had recent success in hiring staff that were working part-time at an REI bike shop.

Make the Time to Call
We work to contact every candidate that applies within one business day of their application. Waiting for a group of 5 – 10 applicants to call at once can be detrimental to hiring a solid employee. Even if there was only one applicant, we encourage making the time to call them within one business day.

By focusing on capability over experience, promoting flexibility, tapping existing networks, and responding quickly to applicants, you can build high-performing teams and position themselves for a successful season ahead.