Rolling Along
Does Your Signage and Webpage Include Sales Tax Information? – January 2018
Customers sometimes check pricing online before visiting a location, then come with exact cash for their rental. Imagine their frustration when they arrive and are a few dollars short because they didn’t account for sales tax. We want to make sure our customers have accurate information at all times.
Do you charge sales tax in addition to your listed rental rates? If so, it’s important that you have “Sales Tax is Not Included” posted on your rental rate sign. Contact Ellen at ellen@wheelfunrentals.com and let her know if you want to add sales tax information to your location page and help you order a replacement decal for signage so there is no customer confusion.
And occasionally we hear of somebody who prefers to “include sales tax” in the price to make it easier by not having to deal with all of the change. If you choose that route, you are likely leaving 6% – 8% – 10% on the table (with the exception of WFR in Oregon where they have no sales tax) which can add up to tens of thousands of dollars annually.