Have questions?

Bike Rental FAQ

We’re here to help! If you have questions about our bike rentals in White River State Park, you’re at the right place! Find answers to our most frequently asked questions about our bike rentals below to make the most of your visit.

Explore Indianapolis on wheels! Conveniently located in the heart of the city, we offer a variety of bike rentals that let you explore the best of Indianapolis on wheels. From 4-Wheel Surreys to city bikes and electric bikes, our White River State Park location offers a fun way to see the city’s sights.

Skip to:      Rental Information  | Safety & Weather Information | Groups & Events Information

General FAQ


Do I need to make a reservation?

No reservation is needed! All rentals are available on a first-come, first-served basis. However, we do accept reservations for groups of 15 or more. Contact us by e-mail at wheelie@317outfitters.com or call (317) 363-9353 to make your group reservation.

What are your hours of operation?

Our rental hours vary seasonally and are weather permitting (50°F+ and dry). Please view the contact page for current hours of operation and follow our FacebookX, and Instagram accounts for up-to-date closure information.

Where are you located?

801 W. Washington St., Indianapolis, IN 46204.

Is there parking nearby?

Yes, there are paid parking lots, street parking, and garages all within walking distance of our bike rental location. Click here for more information on parking in downtown. 

Rental Information


What type of rentals do you offer?

4-Wheel Surrey Cycles (Single & Double)
Specialty Cycles, including: Deuce Coupes, Choppers, Quad Sports
City Bikes (Single Speed Cruisers & Multi-Speed Hybrids)
Electric Bikes
Kid’s Bikes
Tandem Bikes
Kid’s Trailers

Is there an age requirement to rent?

Renters must be 18 years of age or older with a valid, government-issued photo ID; minors must be accompanied by an adult. Electric bike riders must be 16 years of age or older.

How long is each rental period?

4-Wheel Surrey and specialty bike rentals are charged by the hour. After the first hour, all rental hours are prorated in 15-minute increments. Two-wheel bikes, electric bikes, and kids attachments are available in hourly, half-day (up to 4 hours) and full-day (up to 8 hours) increments. Check out the Rentals page for more information and pricing.

What forms of payment do you accept?

We accept major credit / debit cards and cash.

Do you require a deposit?

A valid, government-issued photo ID and credit card are required; a refundable damage deposit may be requested in specific situations.

Safety & Weather


What happens in case of bad weather?

Rentals may be paused or canceled in the event of rain, lightning, or high winds; we do not rent during unsafe weather conditions. We do not offer refunds for weather-related cancellations, but do provide rain checks.

Groups & Events


Do you offer group rates or events?

Yes, we welcome group outings, corporate events and celebrations! For more information, send us an e-mail at wheelie@317outfitters.com or call (317) 363-9353.

Do you offer bike tours?

Yes, we offer a self-guided bike tour of Indianapolis FREE with every half-day and full-day two-wheel bike rental, including electric bikes!  View our tours page for more information.

 

Still have questions? E-mail us at wheelie@317outfitters.com or call (317) 363-9353 during operating hours!